To customers
The people who buy from you.
When something in your business isn’t making sense—to customers, to investors, or to your own team—we’ll work out what’s actually wrong and bring together what it takes to fix it.
What we fix
Every business has to make sense to three groups of people. Here’s what it sounds like when it stops.
The people who buy from you.
The people who fund you.
The people who run it with you.
What you plan, what you say and what people actually experience should all tell the same story. Over time they drift apart. We find where they’ve drifted and bring them back together—from the first conversation to the finished work.
HOW WE WORK
We start by listening. We ask questions, look around the business and learn how things really work, so we solve the real problem and not just the one in the first email.
Most requests are symptoms. We work out what’s causing them, which cause matters most, and where fixing it will make the biggest difference.
We put together a practical plan and agree with you what a good result looks like, before any work begins.
Sometimes it’s us. Sometimes it’s a specialist, a partner agency or the right AI tool. We bring in exactly what the problem needs, and nothing it doesn’t.
We don’t hand over a plan and leave. We lead the work, keep every piece connected and stay close to the details until it’s finished and working.
Shivangi is at the heart of every project at Hines. She has a rare ability to pull together the right team for each brief and make different creative minds work seamlessly which I’ve seen most agencies struggle with, but she does it effortlessly. On top of that, her speed of thinking and ability to decode any project, at any stage, is genuinely incredible.
One of the best things that happened to Ceekr was finding Shivangi. She is any day smarter than Chat GPT and brings with her love, sincerity and commitment to our customers cause. She has set the bar really high and we don’t want to praise her more lest someone tries to steal her. Now that’s called principal business risk ❤️
Shivangi is the ideal blend of old school ‘get the brief right’ philosophy and full appreciation of the modern day needs for agility, multi-disciplinary knowledge and working with what you have approach.
Highly recommend for an array of marketing and design needs.
Shivangi is a power packed enthusiastic, knowledgeable and high on ethics professional. From being a sounding board to strategising to actively turning around content, she switches hats per the need and wears each one with grace. Complete delight to work with!
Not the problem around the team.
At the centre of Shmoll is a small strategy and problem-solving team. Around it is a network built over years of work: strategists, writers, designers, filmmakers, developers, AI specialists and partner agencies. We bring in exactly who the problem needs, when it needs them.
You deal with one partner. We take care of the thinking, the people and the delivery.
Small by design.
Mighty by network.The ant is a reminder of what a small collective can do when different capabilities come together around a shared purpose. That’s the spirit of Shmoll.
Work with Shmoll